Terms & Conditions of Use

Welcome to the website of Hall & Birtles. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hall & Birtles relationship with you in relation to this website.

The term “Hall & Birtles” or “us” or “we” refers to the owner of the website, the term “you” refers to the user or viewer of our website. Any reference to “Hall and Birtles” is reference to Counterculture Partnership LLP (Registered No: OC370322) trading as Hall and Birtles Solicitors who are regulated and authorised by the Solicitors Regulation Authority under SRA number 632602

The use of this website is subject to the following terms of use:

This privacy policy sets out how Hall & Birtles uses and protects any information that you give Hall & Birtles  when you use this website.

Hall & Birtles is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Hall & Birtles may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Hall & Birtles collects personal information such as name, address, telephone number and e-mail address only when it is voluntarily submitted to us via forms on this web site. You can request a copy of the information held or request deletion of your records at any time by contacting Hall & Birtles.

Hall & Birtles collects non-personal information to track data usage such as the total number of visits to our web site, the number of visitors to a particular page and the IP address of the accessing computer.

We require this information to better understand your needs, to improve the service we offer and in particular for the following reasons:

Hall & Birtles will not share any personal information with any third party for any purpose. We will however disclose personal information to any relevant authority when required by law to do so.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Hall & Birtles will only use a cookie when registered users log on to the site via a sign-in page. The cookie is used to grant access to secure parts of the site.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

The information contained in this website is for general information purposes only. The information is provided by Hall & Birtles and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Hall & Birtles. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Hall & Birtles takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical or other issues beyond our control.

Unless otherwise stated this website and its content is copyright of Hall & Birtles (©2016 – Hall & Birtles). All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

If you are a client and we have made a contract with you by electronic means (website, email, etc.) you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service may be found at http://ec.europa.eu/odr

We hold professional indemnity insurance, details of which can be obtained by contacting a Partner of Counterculture Partnership LLP at either of our Halls & Birtles offices in Leyburn or Hawes.

Whilst we are confident that this firm will give you a high quality service in all respects, we would not wish to think you have any reason to be unhappy with us. If you have any queries or concerns about our work for you or if applicable to your matter, about the bill, please do not hesitate to contact the lawyer dealing with your matter. They will endeavour to deal with your concern but you may also request a copy of our Clients Complaints Procedure which clearly describes what you should do if you have any sort of problem with your service.

Under our professional regulations we have eight weeks to consider your complaint. If we have not resolved it within this time you can if you wish, ask the Legal Ombudsman at P.O Box 6806 Wolverhampton WV1 9WJ or telephone 0300 555 0333 to consider the complaint. The Legal Ombudsman accepts complaints from individual and small businesses, charities or associations. Normally you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within a year of the act or mission about which you are complaining occurring (or you becoming aware of it).

You also have the right to complain about or challenge the bill by applying for an assessment of the bill under Part III of the Solicitors Act 1974 but please note that the Legal Ombudsman may not consider a complaint about the bill if you have applied to the court for assessment of the bill.

You also have the right to refer your grievance to the Solicitor Regulation Authority.